SHORT-TERM RENTAL

Property Onboarding Form

GET STARTED

Fill out the onboarding form below and we will get to work.

STR Onboarding Form

NEXT STEPS

Already submitted your onboarding form? Here's what happens next.

View Next Steps

Onboarding Form for Short-Term Rentals

If you are onboarding multiple properties, please complete one form per property or community.

Most fields are required. If something doesn’t apply, just enter 'N/A' in the text box.

STR Onboarding

OWNERSHIP INFORMATION

OWNERSHIP INFORMATION

First & Last Name

LLC Name, if applicable

Taxpayer ID (if no LLC, enter SSN)

Phone

Owner/LLC Mailing Address

Completed W9

Upload File

MANAGEMENT INFORMATION

MANAGEMENT INFORMATION

Property Address

Property Type

Total number of units

Preferred Management Start Date

Is the property already licensed as an STR?

Is the sale of this property pending?

If so, when does it close?

PROPERTY UPKEEP

PROPERTY UPKEEP

Lawn care responsibility

Snow removal responsibility

Common area cleaning

Shared laundry

Coin-op collection responsibility

UTILITIES

UTILITIES

How is electricity metered?

How is gas metered?

How is water metered?

Why is the utility provider for electricity?

Who is the utility provider for gas?

Who is the utility provider for water?

MAINTENANCE

MAINTENANCE

How many water heaters are there?

What type of heating system is in place?

Is there central A/C at the property?

Do any units have window/wall A/C units?

Are there any ongoing maintenance issues we should be aware of?

UNIT LAYOUT & LISTING INFORMATION

UNIT LAYOUT & LISTING INFORMATION

Are there any keypad or lockbox codes associated with the property? If yes, please provide the codes and indicate which door they correspond to (e.g., front door, garage, owner’s closet, etc.). Please note: A digital keypad lock is required on the main entrance for all short-term rentals. Backup key copies must be mailed or dropped off at our office within 3 business days.

Number of bedrooms and bathrooms per unit

Square footage of each unit

Please describe the parking situation, including any garages and whether guests have access to this space.

Are there any storage closets you are storing additional supplies in such as extra bed sheets, towels, cleaning supplies, etc.?

What are the trash and recycling pickup days/instructions?

What is the wifi network and password for guests?

Do you have photos of the property already that you would like us to use?

Are they are special amenities that guests will need instructions for? Examples: pool, sauna, hot tub, theater or sound system, party garage, beach items, etc.

TARGET PRICING

TARGET PRICING

Please list any current or upcoming guest stays and indicate contact information, check-in/check-out date, and booking platform.

What is your TARGET nightly and/or monthly rate?

What are your lowest acceptable nightly and monthly rental rates?

Do you have any annual or monthly income goal that is important for us to try to meet?

WE'RE ALMOST DONE!

WE'RE ALMOST DONE!

But really quick, is there anything else you'd like to share with us or that you have questions about?

Next Steps

Just completed your onboarding form? Here's what you can expect next.

01

Review & System Setup

We’ll review your submitted information and enter it into our management system. If anything is missing or needs clarification, we’ll reach out. This ensures your property is fully set up and ready for a smooth transition. Please allow a couple of business days depending on size of the property.

02

Set Up Your Owner Portal

We’ll send you an invitation to your email to create your secure Owner Portal. Stay informed and in control with on-demand access to financials, tax documents, and important updates—plus built-in messaging and mobile-friendly tools that make communication and collaboration easy.

03

Sign the Management Agreement

You'll receive an email notification once the Management Agreement is ready to be signed. Your custom Property Management Agreement can be reviewed and digitally signed through your Owner Portal.

04

Upload Your COI

After updating your insurance policy to list Ruesch Management as an Additional Interest Party, please upload it in the Owner Portal.

05

Update Your Banking Information

Enter your banking details in the Owner Portal so we can issue your owner payouts. We do not make withdrawals from your account—this is for deposit purposes only.

06

Management Begins!

Your property officially transitions to our care on the selected start date. From that point forward, we’ll serve as the primary contact for your tenants and handle all aspects of management including rent collection, maintenance, lease enforcement, and daily operations.